Frequently Asked Questions

How often will my subscription be re-billed?

Depending on whether you signed up for monthly, 3 monthly or 6 / 12 month membership, you will be refilled accordingly. You will get a reminder email shortly before your subscription renews. 

How long does international shipping take?

We have a lot of subscribers in the US- typically it takes around 2 weeks to reach you although it depends on the postal system and which part of the US you are in. Unfortunately boxes aren't tracked due to the expense, but do reach out if your box hasn't reached you in 3 weeks and I can arrange to send a replacement.